Why IT Operations Management is Critical – And Where to Start

November 15, 2022

11:00 AM – 2:30 PM EST | 8:00 AM – 11:30 AM PST

As IT complexity rises, so does the value of IT operations management (ITOM).

From IT infrastructure provisioning, to maintaining and managing capacity, performance and security, and ensuring the availability of the computing, networking and application environment, ITOM is fundamental to how an organizations function.

Organizations can continuously monitor and identify ways to optimize the IT environment, and automate administrative tasks to save time and maximize budgets. Meanwhile, your IT team is freed up to focus on the business problems that matter, and the innovation that impacts your bottom line.

But, it’s not a simple task. An effective, unified IT management strategy spans departments and teams, from development to systems administrators and business leaders, and requires an investment in time and money – but it’s an investment that pays dividends.

Topics Include:

The latest and greatest in ITOM tools, techniques, and technologies

Why ITOM is essential for businesses of every size

Tips to creating a blueprint for launching an effective ITOM strategy

Agenda

Keynote

11:00 AM - 11:45 AM

ITOM Trends to Watch in 2023

Presented by: Jules Okafor, CEO, RevolutionCyber

Break

11:45 AM - 12:00 PM

Networking Break

Keynote

12:00 PM - 12:45 PM

CloudOps: Best Practices for High Availability

Presented by: Carrie Goetz, CTO, StrategITcom

Adherents of the CloudOps methodology apply traditional IT operations processes to cloud-based workloads. Yet, CloudOps methodology includes unique components, including abstraction away from the underlying infrastructure, provisioning, policies to limit what users and applications can do on the public cloud, and automation through the use of AI. Get advice on how to approach CloudOps in this educational keynote.

Break

12:45 PM - 1:00 PM

Networking Break

Premier Session

1:00 PM – 1:30 PM

Building Better Workplaces: Incorporating the Who, How, and Where to the Hybrid Workplace

Sponsored by: Nexthink

Presented by: Mike Holzman, Global Digital Workplace Lead, and Jason Bentz, Design Experience Senior Manager of Accenture

Is your hybrid workplace set up for success? Are you able to measure the impact of change and be proactive? Mike Holzman and Jason Bentz of Accenture explore industry trends around the challenges and strategies involved in building a hybrid workplace, discuss Accenture’s own experience journey, and explore what the future may hold for this still-evolving space.

Break

1:30 PM - 1:45 PM

Networking Break

Panel

1:45 PM - 2:30 PM

How SecOps Will Stay Ahead of Threats in 2023

Sponsored by: AttackIQ

Moderated by: Steven Hill

Panelists: Jose Barajas, VP of Global Sales Engineering, AttackIQ; Darrius Robinson, Web App Penetration Tester, SecurIT360; Frank Ohlhorst, Emerging & Disruptive Technology Analyst

Why IT Operations Management is Critical – And Where to Start

November 15, 2022

11:00 AM - 2:30 PM EST | 8:00 AM - 11:30 AM PST

Speakers

Frank Ohlhorst

Emerging & Disruptive Technology Analyst, Cybersecurity Analyst

Frank Ohlhorst is an award-winning technology journalist and IT industry analyst, with extensive experience as a business consultant, editor, author, and blogger.

Carrie Goetz

Principal/CTO, StrategITcom

Carrie Goetz is principal and CTO of StrategITcom, as well as a fractional CTO to several companies. She has nearly 40 years of global experience in designing, running and auditing data centers, IT departments and intelligent buildings. She is an international keynote speaker and has been published in more than 250 publications.

Jason Bentz

Design Experience Senior Manager, Accenture

Jason Bentz works in the Accenture CIO (IT) division working on digital experience and how to measure experience and focus on data driven insights.

Mike Holzman

Global Digital Workplace Lead, Accenture

Mike Holzman is responsible for building and leading Accenture's Global Digital Workplace business and helping clients to rethink the future of work. He is passionate about making everyone's life just a bit easier through improving their workplace experience where they spend the majority of their time.

Darrius Robinson

Penetration Tester, SecurIT360

Darrius Robinson, CISSP is currently a Web App Penetration Tester for SecurIT360 and has 7 years of Information Security & Information Technology experience. He fell in love with Web App Pentesting after he used Burpsuite to inventory the Tesla API and created a web app that allows others to control his car.

Jose Barajas

VP of Global Sales Engineering, AttackIQ

Jose Barajas is Vice President of Global Sales Engineering at AttackIQ. He has over a decade of experience as a security researcher reverse-engineering malware and developing security controls and analytics. At AttackIQ, he now focuses on improving security control efficacy through attacker behavior emulation.

Steven Hill

Independent Analyst, Data Center Technologies, ToneCurve Technology, LLC

Steven Hill is an independent analyst, writer and speaker that has been covering new and emerging technologies in data center infrastructure for nearly twenty years. In the past he as served as a Senior Analyst at 451 Research covering Applied Infrastructure and Storage Technologies.

Juliet Okafor

CEO & Founder, RevolutionCyber, JD

Juliet “Jules” Okafor is an attorney, bestselling author and a highly sought after speaker. As the CEO/Founder of RevolutionCyber, a boutique security consultancy focused on Cyber Resilience as-a-Service (CRaaS) for high-growth midsize and enterprise companies seeking a frictionless way to rapidly mature, scale and embed security across all levels.

Prizes & Interaction

Attend on November 15, 2022 and Win!

The more you participate, the more points you earn! It’s that simple. You’ll earn prize points for each activity you participate in throughout the virtual conference. Points will be calculated at the end of the live event day.

*Giveaways are limited to North American residents only. Winners are limited to one prize per calendar year for Informa Tech sponsored events.

Attend on November 15, 2022 and Win!

*Giveaways are limited to North American residents only. Winners are limited to one prize per calendar year for Informa Tech sponsored events.

30 Points

Session Views

25 Points

Zone Visits

20 Points

Chats Attended

10 Points

Resources Viewed

5 Points

vCards Exchanged